Cancellation Policy

Cancellation Policy

We understand that unforeseen circumstances may arise, requiring you to cancel or reschedule your appointment at Stebans Hair Studio. To ensure the smooth operation of our scheduling and respect for our stylists' time, we have implemented the following cancellation policy:

1. Cancellation Notice:

   - We kindly request a minimum of 48 hours' notice for appointment cancellations.

2. Late Cancellation Fee:

   - A fee of 50% of the service booked will be applied for cancellations made less than 48 hours before the scheduled appointment.

3. No-Show Policy: 

   - In the event of a no-show (failure to attend without prior notice), a fee of 50% will be charged.

4. How to Cancel:

   - To cancel or reschedule your appointment, please contact us by phone 01403 252655 or stebanshairstudio@gmail.com.

5. Exceptions:

   - We understand that emergencies may arise. Please contact us as soon as possible if you encounter unexpected circumstances preventing you from attending your appointment.

By booking an appointment with Stebans Hair Studio, you agree to adhere to our cancellation policy and acknowledge the applicable fees. The cancellation fee will be charged to the payment method on file.

We appreciate your understanding and cooperation, as this policy allows us to better serve all our valued clients. If you have any questions or concerns, please contact us at stebanshairstudio@gmail.com.